What's new

Always getting
a little better.

The changes we have made to Servatto, newest first. Updated every day we ship something.

6 October 2026

Clocking in and out is harder to do by accident: two quick taps count as one, and a clock-out within a minute of clocking in is refused.
Split payments are safer: the till will not start a second card payment while one is waiting for an answer, and a card part is never lost if a save fails.
If a cash or EFTPOS part of a split payment is refused, it comes off the bill with the reason shown and can be taken again.
New Test terminal check for Zeller: three quick steps, no money moved, and a green, amber or red answer.
Network printers recover better: a stuck printer times out, jobs print one at a time, a waking printer is retried and the cash drawer opens reliably. Settings shows each printer's status with a Reconnect button.
Smaller fixes: a Zeller sale refused as a second charge stays marked paid, Transactions follows your trading day, the float prompt's day starts at 3 AM, and offline cash or EFTPOS sales keep the till's time.

Staff orders sent to the Register go through once, with their K number, and the staff PIN is never saved.
Square Terminal payments are safer: a recovered earlier attempt never creates a second checkout, Cancel stops an order that is still being created, and $0 Rewards orders finish properly.
Rewards orders that are retried after a payment report the right result.
An item that sells out mid-order is refused before payment and taken out of the cart.
Payment and menu changes from Back Office wait until the current customer is done. The "Catalog is up to date" pop-up is gone, and a Zeller lookup with no amount is shown as unknown instead of $0.
Kiosk 1.0.9 is out. Staff tap Update now in the staff panel to get it.

Printing is more dependable: if a docket may not have printed you see "Printing may have failed" with Reprint and Review printer buttons, and old open pages never print a second docket.

The TV recovers by itself if Android shuts down its web view, and screen addresses are checked before they are saved.

New Connected apps page (Settings, Security): see your connections to Claude and ChatGPT, disconnect any of them, and see recent changes made by AI apps.
Sign out everywhere now also disconnects Claude and ChatGPT.

Home Screen widget: a live badge, three clear figures, and roomier Today by hour and Today's sales views. Needs the latest Manager app.
The daily summary shows net sales as well as gross, Home's On the clock includes Square, and a past day you pick is named on screen.

Sign-in is more reliable: one checked Australian mobile number is used for lookup, code and text. Everyone signs in once more after this change.
New Hours tab with days newest first, week arrows and a Fix this button for a missed clock-out, plus a clearer Home. Breaks are one tap, the next shift is at the top, times show am/pm, and there is a My requests list and a leave calendar. The keyboard no longer covers Send.
Clocking is more dependable: a second tap in the same instant sends nothing, offline punches survive storage trouble, and a clock-out saved offline recovers a shift that was closed automatically.
Hours and estimated pay follow the Breaks: Paid / Unpaid setting.

Refunds over a set limit can ask for a manager's PIN.
Zeller payments: no buttons to press mid-payment, and Cancel waits for Zeller to answer.
A cash drawer Servatto cannot find is never stuck: tap Close it here.
Transactions is redesigned, with search, filter chips with counts, hours and a timeline.
Split payments show the change and the right cash amount. The pay screen is simpler: Pay, Split, amount and way to pay, with Paid, Left to pay and Change always on top.
Kiosk orders waiting for payment appear in Open orders, and the till asks before ringing up a sale that looks like a waiting kiosk order.

Staff orders sent to the Register stay payable until paid, under their K number and the customer's name, and Reports count them only once paid.
The "Update available" pop-up is gone from the customer screen. Updates are done in the staff panel.

Kitchen board numbers for kiosk orders now match the kiosk's K number and customer name.

Back Office starts to take on the Manager app's look.
Staff hourly rates are hidden on screen.
Refund limits and alerts, all off by default.
No PIN can be the start of another person's PIN, with a Needs attention list for existing clashes.
Morning drawers now show on the live night's reports.
Reports no longer count an unpaid kiosk order as a sale.

New bottom bar: Home, Reports, Team, Orders, More. A new Team tab shows who is on the clock, what to approve, who finished today and the week. Sold out is a Home action, per shop. Pay settings moved to More, Settings, Team & pay.
An hour-by-hour graph for one day in Reports, and a date picker on Home.
Swipe left or right to change the day or week on Home, Reports, Timecards and Checklists.
Hourly rates are hidden on Team screens.
Daily summary wording changed and the send-time chips are gone.
The Today by hour widget shows live orders under the graph, with a Counter, Kiosk and Delivery split.
Timecard weeks follow trading days.

Questions about a change? Email us or see the Help Centre.